About Stellar Way Group

Currently provides quality representation and Station Management facilities to a number of airlines in Vietnam and South East Asia. Our years of experience in this industry mean that we fully understand your airline’s requirements for the highest level of service and value for money. We can offer a comprehensive and integrated package tailored to your needs

Our experience and dedicated staff will proactively manage the day-to -day activities of the airline. These services will include but are not limited to the following:

• Assisting airlines with start-up procedures for carriers new to an airport, from dealing with the Department of Transport and Civil Aviation through to negotiating with the airport authorities.
•  We are able to provide research on and negotiate with, any number of service providers, on your behalf. These may include, aircraft handling agents, cleaning, catering, and security companies, sales agents, aircraft equipment suppliers and engineers.
• We will ensure that the contractual agreements between you and the aforementioned companies are complied with.
• Supervising the handling agent to ensure the smooth operation of your aircraft from start to finish.
• We provide the vital communication link between the airline’s Head Office, its operations department and the destination airport, quickly resolving problems and improving both the image and efficiency of the airline. In today’s competitive world, any cost effective improvement that can be made to your product, is to your benefit.
• To ensure that you have a voice in the overall operation of the airport, we will represent you in the Airline Operators Committee.
• We also coordinate on behalf of the airline with all government agencies, to advice and up-date on Security requirements, immigration, taxes and other restrictions, in order to comply with National and International Regulations.
• Furthermore, we have accounts with many major hotels and have negotiated very advantageous discount rates, which are available to our clients, for crew and passengers.
• At departures, we facilitate pre and post flight procedures, tickets on departure for passengers and collection of excess baggage charges.